SmartEMS | FAQ’s
The App That Could Save Your Life What is SmartEMS? SmartEMS is an app that allows you to easily request an ambulance in the event of an emergency. Unlike 911, which may not bring you to the hospital of your choice, SmartEMS allows you and your loved ones to choose which hospital you are taken to so you get the best possible care in the event of an emergency. SmartEMS also allows you to track the ambulance and notifies your loved ones both when the ambulance arrives at your home and when you arrive at your hospital. Who is SmartEMS? The technology may be new, but we certainly aren’t. The SmartEMS team has decades of experience providing emergency transportation services including critical care transports for the NYC community and health care providers. We combined our experience with state-of-the-art mobile technology to create SmartEMS as a more e cient way to contact safe and reliable medical transport. The SmartEMS team is comprised of licensed state certified medical personnel including Paramedics and EMT’s that provide transport for emergency and advanced life support and basic life support events 24 hours a day 365 days a year.
The App That Could Save Your Life SmartEMS, Smart EMS, Ambulance in brooklyn, What is SmartEMS? SmartEMS is an app that allows you to easily request an ambulance in the event of an emergency. Unlike 911, which may not bring you to the hospital of your choice, SmartEMS allows you and your loved ones to choose which hospital you are taken to so you get the best possible care in the event of an emergency. SmartEMS also allows you to track the ambulance and notifies your loved ones both when the ambulance arrives at your home and when you arrive at your hospital. Who is SmartEMS? The technology may be new, but we certainly aren’t. The SmartEMS team has decades of experience providing emergency transportation services including critical care transports for the NYC community and health care providers. We combined our experience with state-of-the-art mobile technology to create SmartEMS as a more e cient way to contact safe and reliable medical transport. The SmartEMS team is comprised of licensed state certified medical personnel including Paramedics and EMT’s that provide transport for emergency and advanced life support and basic life support events 24 hours a day 365 days a year. What is SmartEMS,? Smart, EMS, is an app, that allows you to easily request an ambulance in the event of an emergency, Unlike 911, which may not bring you to the hospital of your choice, SmartEMS allows you and your loved ones to choose which hospital you are taken to so you get the best possible care in the event of an emergency, SmartEMS, also allows you to track the ambulance, and notifies your loved ones both when the ambulance arrives at your home and when you arrive at your hospital, Who is SmartEMS, The technology, may be new, but we certainly aren’t. The SmartEMS team, has decades, of experience, providing emergency transportation services including critical care transports for the NYC community and health care providers. We combined our experience with state-of-the-art mobile technology to create SmartEMS as a more e cient way to contact safe and reliable medical transport. The SmartEMS team is comprised of licensed state certified medical personnel including Paramedics and EMT’s that provide transport for emergency and advanced life support and basic life support events 24 hours a day 365 days a year.
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FAQ

SmartEMS is an app for your phone that allows you to quickly alert an ambulance, choose the preferred hospital you are taken to, and quickly notify family members and loved ones in the event of a medical emergency.

You can put the SmartEMS app on any smartphone or tablet that uses an Android or iOS operating system. This includes all iPhones and iPads as well as Samsung phones and tablets and many more.

The SmartEMS emergency response service app was created by EMT’s and other emergency responders who saw the need for a more efficient way to help patients in the event of an emergencyCurrently SmartEMS is comprised of hundreds of ambulances and state certified paramedics and EMT’s from Assist Ambulance, Citywide Mobile Response Ambulance and Primary Care Ambulance, all of whom have been transporting emergency and non-emergency patients to hospital and medical centers for many years.

In the event of an emergency, open the app and press the large red “Get an ambulance” button.  An ambulance is immediately alerted.

SmartEMS has a team of emergency responders consisting of state certified emergency personnel that are on call 24/7 standing by to assist those in need.

Once we get your call, our fleet of ambulances is immediately contacted. Using your preregistered address information as well as our GPS system, the ambulance closest to your location will immediately respond to the call. You can even track the progress of where the ambulance is and you will get updated information on when the ambulance is expected to arrive.

Unlike 911, which will not necessarily take you to the hospital of your choice, SmartEMS can take you to the hospital of your choice. We understand that it’s important for you to deal with the hospital and doctors you know and trust. That’s why SmartEMS lets you make the choice of where you go in an emergency. Just enter the hospitals of your choice when registering.

Registration is fast and simple. Just tap the “Get Started” button and fill out all the necessary information. Once completed, we will send a confirmation email to the registered address, which will  contain a link, that once opened, will fully register you in our system. Registration can be also performed online at our website.

Yes, all of your pre-registered emergency contacts will be notified via text or email informing them there is an emergency, as well as which hospital you are being taken to.

When registering and using the SmartEMS app and web page (SmartEMS911.com), SmartEMS is a licensee of Comodo Security, a global leader in cyber security. You can visit the validation page visible by clicking on the Comodo seal located on the bottom of the SmartEMS webpage.

For ease of use, SmartEMS allows you to add multiple accounts for the important people in your life. Add your spouse, parent, child or other significant person in your life to your account and all of the emergency contacts and medical information will become pre-registered.  Thus, in the event of an emergency for a spouse, you simply press the button indicating that your spouse requires an ambulance and the trained EMT’s and paramedics will have the information ready for immediate assistance when they arrive, while your spouse’s emergency contacts will also be immediately notified.

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